04/15/2026
We’re excited to announce that our new water billing systemis scheduled to go live on April 23, 2026.
As part of this update, customers will need to verify or update their email address in order to view their bill online.
To update your contact information, please email the following details:
- Name
- Service Address
- Phone Number
- Email Address
Send your information to: gviewclerk@greenview.illinois.gov
???? Please note:
- Account numbers will be changing with the new system.
- Additional posts will be shared prior to April 23 with instructions on how to access your new account numberand details about other upcoming changes.
We appreciate your cooperation as we transition to this improved system!
04/15/2026
water customers enrolled in ACH payments that your payments were successfully processed on April 6, 2026.
If you recently received a bill indicating a balance due, please note this is because ACH payments were posted after the bills were printed.
✅ No action is needed if you are enrolled in ACH.
✅ Any late fees applied in error will be removed.
We apologize for any inconvenience this may have caused and appreciate your understanding.
If you have any questions or concerns, please contact City Hall at 217-968-5314, and someone will return your call within 2 business days.
